Position Overview:

Provides Systems Administrator for the Center.

Primary/Major Duties and Responsibilities (Essential Functions):

• Maintains current computer systems and enhances systems to meet Center needs. Ensures all staff are trained on changes.
• Maintains upkeep on Connected Physical Access Manager (CPAM) and Safety and Security Desktop (SASD) to ensure authorized access to Center buildings.
• Configure all Cisco switches to ensure proper connectivity.
• Control the InformaCast (Paging) Software in an effort to ensure student and staff safety and structure at all times.
• Maintain all Data Closets on Center to ensure effective operation of computer systems.
• Perform routine maintenance on all switch and routers to ensure optimal use.
• Reimage Center computers using Acronis Programing system to certify that all staff and student computers operate effectively.
• Ensure proper operation of all Center network and Voice Over IP telephone systems to provide staff with ease of communication.
• Ensures all software on Center is properly registered. Maintains documentation and licenses for all software in general use on-Center. Removes any unlicensed software when encountered.
• Ensures unauthorized users do not have access to any data or computer system. Provides authorized users with access to relevant applications with required security clearance.
• Submit requests to the Department of Labor Data Center to grant staff access to CDSS software suites accordingly.
• Request and/or reset passwords for all staff and students Citrix email accounts.
• Develops and implements Standard Operating Procedures (SOPs) for the MIS department.

Secondary Duties and Responsibilities:

• Participates in Career Mentoring Training.
• Provide support to the Career Development Services System (CDSS) department to ensure student job readiness.
• Ensures equipment assigned to the department is properly accounted for and maintained in good condition. Notifies the Center Director of repairs/costs above routine expenditures.
• Monitors budget for the department and maintains spending limits as applicable. Tracks spending of staff each month.
• All other duties as assigned.
  

Required Education and Experience:

• Associates degree in Computer Science or Business Management or equivalent work experience may be substituted.
• Extensive knowledge of MIS or Information Systems and all Microsoft Office applications.
• Two years of MIS or Information Technology related work experience.
• Valid state driver's license.
• CPR certification

Preferred Education and Experience

• Bachelor's Degree in Computer Science or Business Management