Company Overview

Quest Diagnostics is driven to discover and deliver diagnostic insights and innovations that help to improve human health. We offer a wide range of products and services that benefit patients, healthcare providers, and pharmaceutical medical device companies, life insurance companies and employers.

Our Products & Services

Diagnostic Testing Services

We are the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Our services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. We perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. We have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.

Diagnostic Products

We develop and manufacture devices, test kits and reagents used by physicians, hospitals, blood collection centers and other clinical laboratories to help detect, characterize, monitor and select treatment for disease. Our award-winning Simplexa® products enable molecular testing for a variety of infectious diseases.

Clinical Trials Testing

We’re one of the largest providers of global central laboratory services performed in connection with clinical research trials. By providing clinical laboratory services to pharmaceutical, biotechnology, and medical device manufacturing companies, we help those clients speed the development of new drugs, biologics, and medical devices that improve patient care.

Healthcare IT

Over 200,000 physicians use our Care360® suite of connectivity solutions to order lab tests, receive timely test results, share clinical information quickly and securely, and prescribe drugs. Currently used to process over one million transactions every day and capable of electronic interconnectivity, Care360 is a vital part of the national healthcare information infrastructure. In December 2010, Care360 Electronic Health Record (EHR), Version 2010.2 was certified as a Complete EHR by the Certification Commission for Health Information Technology (CCHIT). Care360 EHR is one of the first EHRs to utilize the Direct Project exchange protocol, which enables physicians to communicate easily with other physicians using a secure email format. It also allows care team stakeholders to collaborate more efficiently, and patients to receive information about their care.

Our Vision

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

How We Operate

Quest Diagnostics adheres to a policy of strict compliance with the laws and regulations governing its business, not only as a legal obligation, but also because it is the right thing to do. We strive to create an environment in which the application of high legal and ethical standards by all of our employees is the natural and only accepted approach to our business and our daily work. Legal and ethical business practices create a positive, productive work atmosphere in which we can feel proud of ourselves, our work and our company.

As a corporate priority, we expect and work to ensure that each of our employees understands and complies with all company policies. This includes adherence to the company's Code of Conduct, and diligence in seeking to prevent, detect and report any unethical or illegal conduct or other conduct that does not comply with company policy. As a company, we affirm our ongoing commitment to establishing policies and developing effective internal controls that will promote adherence to applicable legal requirements, our standards of business ethics, our compliance policies and procedures, and the requirements of federal, state and private health care programs. Quest Diagnostics is committed to protecting the health and safety of our employees as well as the environmental resources of the communities in which we operate.

Commitment To Quality

As the world's leading provider of diagnostic testing, information and services, Quest Diagnostics is leading the charge to raise the quality of healthcare delivery in the United States. Quality is not just our commitment it is our passion.

Six Sigma is a rigorous, data-centered approach to process improvement with the goal of delivering "virtual perfection" — meaning consistently high quality. Motorola first introduced Six Sigma in 1979 and companies such as General Electric and Allied Signal use it to dramatically reduce errors by trying to prevent them from happening in the first place. Quest Diagnostics began its Six Sigma journey in 2000 and is committed to being a Six Sigma Company in the eyes of its employees, customers and shareholders.

Quest Diagnostics has a heritage of focusing on quality. We are proud that Quest Diagnostics Nichols Institute was the first laboratory in North America to achieve ISO 9001 Certification in 1998.

Through our relentless focus on quality, we strive to provide our customers the highest quality products and services available; continuous improvement; and an unyielding desire to meet their requirements first time every time.

Careers

Why choose Quest Diagnostics for your next career move? It starts with the satisfaction you gain from helping others-whatever your title or day to day responsibilities.

Time and again, we hear from employees that what motivates them most is the knowledge that their work contributes to improving human health. We touch the lives of millions of patients and their physicians each year, and our industry leadership is due in large part to the commitment of our team.

In addition to personal satisfaction, working for a leading growing company offers many other advantages. Our size and many locations, may provide the opportunity to expand your skills and explore new career possibilities — in a different department, city or even country.

Through our robust training and development and tuition reimbursement programs, you can add to your knowledge base or learn skills that can propel you on a new career path. We also offer competitive salaries and comprehensive benefits packages.

Our culture also sets us apart. We nurture an atmosphere of acceptance and appreciation, and embrace the differences that make us all who we are. Open communication is our hallmark, and it plays a key role in making our working environment so unique.