Lead and oversee technology deployment operations processes, ensuring successful implementation and execution of projects. Develop, centralize, and institutionalize technology deployment processes, tools, training/onboarding programs, and metrics to drive operational excellence. Collaborate closely with cross functional teams and work partners to foster collaboration, ali

Manage and work tickets escalated from the Support technicians and customers Write and modify Knowledgebase Articles for distribution and mentor and train others to reduce MTTR (Median Time To Resolution) for tickets in your area of expertise Working under minimal supervision, be responsible for reproducing / confirming product defects and reporting such defects to Produc

Mobilize the Emergency Response Team (ERT) via PagerDuty Prepare written and verbal incident communications for distribution to internal stakeholders, external customers, State and Federal commissions Coordinate Post incident Reviews (PIR's) to drive continual improvement Prepare customer facing Root Cause Analysis (RCA) documents Monitor and continually improve incident

Day Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizi

The Project Manager's responsibilities include but not are not limited to Planning, organizing and directing the efforts of internal Motorola resources and/or subcontractor personnel Develop and manage a project schedule (MS Project typically used) Successful completion of assigned projects on schedule, within budget, and according to contract requirements and prescribed

involve the integration of programmatic, technical, systems engineering, business, and personnel elements of a project, including Understanding the technical requirements, concepts of operation, and architecture of the overall solution. It requires working closely with the Pre and Post Sales teams to align the requirements with customer solution needs. Leading and defendin

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trail

Job Location JUS Kirtland AFB, NM Kirtland AFB, NM Position Type Full Time   Job Shift Day Description Position Overview System High Corporation delivers the most advanced protection and secrecy solutions to secure and strengthen critical missions, programs, operations, and intelligence activities. We are seeking a Program Security Representative II to join our team t

Job Location JUS Kirtland AFB, NM Kirtland AFB, NM Position Type Full Time   Job Shift Day Description Position Overview System High Corporation delivers the most advanced protection and secrecy solutions to secure and strengthen critical missions, programs, operations, and intelligence activities. We are seeking an Activity Security Representative II to join our team

Job Location JUS Kirtland AFB, NM Kirtland AFB, NM Position Type Full Time   Job Shift Day Description The IT/IA primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide day to day support

Job Location JUS Kirtland AFB, NM Kirtland AFB, NM Position Type Full Time   Job Shift Day Description Position Overview System High Corporation delivers the most advanced protection and secrecy solutions to secure and strengthen critical missions, programs, operations, and intelligence activities. We are seeking an Information Technology/Assurance Specialist I to joi

Saalex Solutions is an Engineering and Information Technology company with a focus on Range Operations and Maintenance, Engineering & Logistics Services, Information Technology Services, and Data Analytics Support Services. Now celebrating our 20 year anniversary, our talent rich, diverse staff of over 600 full time employees nationwide (70% military/veteran) is what cont

Required Qualifications A Bachelor's degree from an accredited college or university in an applicable engineering, computer science, physics or mathematics, or business discipline. For equivalency purposes, two years of experience is considered one year of formal education/training. Ten (10) years of professional experience in managing and executing Test and Evaluation pr

Tier II Site Lead Las Cruces, NM CI Required Clearance Active TS/SCI, with CI Poly SOC has an opening for a Tier II Site Lead to support the customer's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and softw