Healthcare Client Partner - Chicago IL

Level: Director

Location: Local candidates: Chicago IL

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Cognizant's Healthcare business unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's business strategy. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Overview

Client Partners play a key role in our growth strategy and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health and future prospects of account relationships. The Client Partner has extensive CxOs level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems, and solutions. The CP will be held accountable against Measurable Revenue/Profit Growth within set timelines.

Key Responsibilities

The individual needs to have had a strong pedigree of leading similar healthcare relationships and having grown them in previous roles.

Healthcare payer - Medicare/Medicaid experience

Drive profitable growth of the Client relationships in the region

Review the performance metrics of the account with the delivery, operations and finance teams on regular basis

Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement it.

Have regular meetings and work with the customer decision makers and influencers.

Have a complete understanding of the relationship position within the portfolio

Be responsible for execution and customer satisfaction in all the revenue portfolios within the accounts

Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account

Shape the thought leadership agenda

Actively drive execution of the Digital/ Transformation/innovation agenda for the portfolio

Qualifications

• 15+ years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.
• Experience running Client P&L of $50+ Million dollars including reporting and metric assessment for the account.
• In depth understanding of Healthcare (payer) Medicare/Medicaid business domain, technology and services domains
• Understanding and thought leadership in technology, services and business trends and their direct and indirect impacts on the outcomes for healthcare companies
• Strong experience with the global service delivery model
• Candidates must have a proven track record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential
• Experience in digital services/solutions
• Healthcare Medicare/Medicaid (payer)
• This role requires strong leadership skills and proven capabilities of being an inspiring leader
• Strong executive presence and gravitas
• Minimum BS Degree.

Preferred Qualifications

• MS or MBA degree preferred

A strong performance track record of running different portfolios-ranging from sales, new sales, programs and existing annuity business

Must be detail oriented and able to lead and maintain all facets of complex assignments.

Demonstrate the flexibility to work among diverse corporate environments, industries and technical and non-technical audiences

Being able to make knowledgeable conversations with clients in Digital Area/trends in the industry

Must be able to navigate a large organization, work in a multifaceted matrix and have the power of persuasion through content and confidence

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer:The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

#LI-PMB

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Feb 27 2024

About Cognizant

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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