Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Data-Driven Cybersecurity - Data Analyst and Curator
Are you interested in joining a rapidly expanding organization and helping to improve its Information Security program? In today's competitive business environment, companies that can effectively leverage their data are poised to succeed. As part of this position, you will be responsible for defining, measuring, analyzing, improving, and controlling information security data that is critical to our data-driven cybersecurity program. Even though enormous amounts of data may be available, it is essentially useless if it is not cataloged and curated correctly.
What this role is:
As a Data Analyst and Curator, your main responsibility would be to use your technical, data, and security expertise and your communication skills to ensure the security, accuracy, reliability, availability, and currency of our Information Security data. The most significant aspect of this role is to establish the best practices to work with our Information Security data. This will help the technical teams to utilize the data efficiently and effectively to reduce and communicate Information Security risks.
What this role isn't:
This role is not just limited to working behind the scenes. As our security data can be intricate, you will be responsible for communicating it in simple and understandable language so that it can be easily comprehended by people with varying skill sets. To deploy fixes at scale, teams need to have confidence in the quality of our data. Hence, it will be your responsibility to ensure that the team trusts this data.
What you'll bring to the table:
In this role, you must be able to communicate across all levels of the business. You will also lead conversations, consult with teams, and use your knowledge to align the various stakeholders. This requires technical, coding, scripting, and data management skills. You must understand how the information security systems and IT management systems function, what data they contain, what data is incorrect or missing, and how to enrich the data using other sources to ensure our teams can effectively use it.
Some details about what you'll do:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.$79,350.00 - $155,750.00
Medical, Dental, and Vision Insurance.
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
More details about our company benefits can be found at the following link:
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Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit.
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