POSITION SUMMARY
Senior Customer Service Representative will receive and respond to telephone calls for information in a calm and efficient manner, requiring professionalism, effective listening, and problem-solving skills. Requires documentation requests be entered into the computer, database, and/or various types of spreadsheets. Generate work orders and require follow up to close-out various work orders, to include dispatch animal care calls, public work requests for services, and place and track collection calls.
DUTIES AND RESPONSIBILITIES
FUNCTIONAL AREAS:
General Services:
*The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.
ADDITIONAL REQUIREMENTS
The offer of this Bernalillo County position requires compliance with the following:
WORKING CONDITIONS
EQUIPMENT, TOOLS AND MATERIALS
County of Bernalillo is an equal opportunity employer.