The UNM Medical Group, Inc. is seeking an Full-time Patient Services Coordinator to work in our Truman Health Services Team. This candidate must be an excellent communicator with a desire to be part of a great team!
Minimum $35,692 - Midpoint $44,616*
*Salary is determined based on years of total relevant experience.
*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE. The work schedule is Monday - Friday 8am-5pm.
The ideal candidate will have experience working in a fast-paced Primary Care Clinic and is familiar with the processes related to verifying insurance, verifying patient eligibility for services, scheduling appointments and handling a multiline phone. This candidate will have experience collecting patient co-pays, maintaining and balancing daily cash collections, and preparing deposits
In addition, this role requires someone who is dedicated, reliable and enthusiastic with an overachieving attitude and enhanced work ethic who can coordinate calls and registration while providing superb customer service.
Summary
Under limited supervision, performs a wide variety of administrative support functions at assigned UNMMG Ambulatory Clinic including but not limited direct service to patients either by phone or in person by scheduling appointments, receptionist duties, verifying demographic and insurance information, obtaining referral and prior authorizations with insurance carriers. Assist with concerns and complaints and serving as a liaison as needed with physicians, other providers and insurance companies.
Minimum Job Requirements of a Patient Services Coordinator:
High school diploma or GED with at least 2 years of directly related experience acquired working in a medical environment. Verification of education and licensure (if applicable) will be required if selected for hire.
About UNMMG Truman Clinic:
Truman Health Services is a NCQA Patient Centered Medical Home which provides the highest level of care and latest treatment options for New Mexicans living with HIV, requiring gender services or seeking PrEP. We offer a variety of treatment services utilizing a holistic approach towards supporting our patients' medical, social and mental health needs. Truman Health Services is seeking an experienced candidate to serve as an Ambulatory Patient Service Coordinator.
UNM Truman Health Services is seeking a dedicated, enthusiastic candidate with an overachieving attitude and enhanced work ethic who can coordinate calls and registration while providing superb customer service. Candidate must be an excellent communicator with a desire to be part of a great team.
Duties and Responsibilities of a Patient Services Coordinator:
About UNM Medical Group, Inc.
UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNMMG is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG strives to mitigate health disparities brought about by technology; we aim to reach underrepresented populations, making healthcare more equitable and accessible for all of the people in New Mexico; we have a demonstrated commitment to diversity, equity, inclusion, and student success as well as working with broadly diverse communities.
Diversity, Equity and Inclusion Commitment:
We will strive as an institution and as individuals to recognize, cultivate and promote all forms of diversity and to foster health and well-being throughout New Mexico by weaving cultural humility and respect for all people.
Benefits:
UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition reimbursement, generous paid time off plan and 403b retirement for benefits eligible employees.
Apply to our Patient Services Coordinator opportunity with UNM Medical Group, Inc. and a Recruiter will contact you shortly!