Program Management

• Provide program management on assigned program.
• Monitor and direct performance of all services to the customer and ensure cost, schedule, and programmatic objectives are met within budget and schedule constraints.
• Ensure work is performed properly to the complete satisfaction of the customer and per all contract requirements.
• Resolve customer complaints and/or disputes per contractual requirements or regulatory requirements.
• Act as primary interface between the company and the customer (normally through the Contracting Officer's Representative).
• Lead coordination efforts with the customer and corporate headquarters personnel for contract modification reviews and implementation.
• Lead efforts to develop pricing for company-provided services on respective contracts.
• Ensure that program specific metrics are accurately reported.
• Conduct on-going and periodic assessments (including benchmarking against other organizations) of performance on all contract elements to identify areas of weakness to remedy and opportunities to pursue for superior performance.
• Represent the company at Program Management Reviews, customer meetings, and other forums as necessary.
• Oversee the contract closeout process when all the terms and conditions have been met (if applicable).
• Apprise the VP and other senior management on program status and provide advice on issue resolution.
• Travel in support of the program, customer, and company.

Leadership

• Provide leadership and guidance to assigned team members.
• Interface frequently with customer and subcontractor personnel.
• Resolve personnel disputes between employees per company policies.
• Build and manage a team that embraces the company values of dedication, respect, ethics, accountability, and mission focus.
• Determine and initiate personnel and process improvement or corrective measures as necessary.
• Evaluate subcontractor performance (when applicable) and facilitate process improvement as necessary.

Administration

• Establish policies, procedures, and goals for successful program execution.
• Prepare and present reports and briefings as necessary.
• Implement and execute an effective Safety and Health Plan to ensure a safe workplace and minimize work-related injuries/illnesses and damage to property.
• Implement and execute a Quality Management System that ensures that program execution complies with ISO standards.
• Implement and execute other plans and programs as required.

Personnel Functions

• Perform direct hiring functions to maintain appropriate staffing levels. This includes: 1) development and posting of position descriptions when positions are added to a contract or become vacant; 2) interviewing candidates; 3) making hiring decisions; 3) negotiating salaries/wages when applicable (with consent of VP); coordination with HR throughout the hiring process.
• Monitor and evaluate employee performance.
• Conduct employee disciplinary measures, when necessary, per company policy/procedures.
• Oversee training programs to ensure all training/qualification requirements are met/maintained.
• Ensure that company personnel policies are adhered to.
• Ensure accuracy of and approve employee timesheets.
• Other duties as assigned.

Education

• BS Degree in Science or Engineering is required.

Experience

• Fifteen (15) years of equivalent experience in a related field required.
• Ten (10) years of management experience is required.

License, Cert or Registration

• Current driver's license, proof of U.S. citizenship, and the ability to obtain security clearance enabling access to various government facilities.

Special knowledge, skills, & abilities

• Must be able to interface with people in the government environment.
• Must possess strong analytical skills, ability to handle multiple concurrently projects, be detailed oriented, and have strong organization, interpersonal, administrative, and communication skills.
• Must possess an excellent command of the English language.
• Requires the ability to write routine reports and correspondence and must be able to speak effectively before groups of customers or employees of the organization.
• Have demonstrable fluency with computers, software, and general office equipment.