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1. Develops third party risk components of the enterprise risk framework, in conjunction with direction from the Director of Enterprise Risk Management. This includes all governance documentation, templates and tools. 2. Administers the Third Party Risk Management Program for current population of non standard vendors in accordance with the Company's adopted third party risk framework. This includ
Posted 3 days ago
1. Provides courteous and efficient operational support to all holding company affiliates. 2. Reviews any new procedures and processes put in to place to ensure they are being followed as written; if not, follow up with the banks will be necessary. 3. Performs quality control reviews of overdraft election forms, GenGold forms, and Adverse Action notices 4. Completes Duplicate CIF review and follow
Posted 5 days ago
1. Process proof work through the check scanner for DBT and Heartland member banks. 2. Use the check processing system to enter amounts and accounts on items that were not read by system for all Heartland member banks. 3. Balance transactions within each run for all Heartland member banks. 4. Key rejected fields for outgoing items for all Heartland member banks. 5. Process inclearing items. 6. Upd
Posted 5 days ago
1. Produces subpoenaed documentation and records timely and in accordance with the subpoena, HTLF policy and applicable law 2. Timely processes garnishment, levy and citation orders, among other orders by placing holds on funds and communicating as appropriate with the parties involved 3. Delegates legal production work to Member Bank Support Specialists as needed; mentors if necessary to ensure a
Posted 8 days ago
1. In conjunction with Commercial/ Business Banking, Finance, Compliance and Operations departments, directs overall TPS product strategy, research and development, and coordination/education with TMOs, Solution Consultants, Implementations and Bankers. 2. Plans, directs, and maintains a comprehensive TPS product and services strategic plan to guide Bank resource allocation and technology planning
Posted 17 days ago
Heartland Financial USA, Inc.
- Dubuque, IA / Fort Collins, CO / Bozeman, MT / 6 more...
1. Acts as primary contact for new business development which focuses on the acquisition of complex and profitable Healthcare customer relationships through involvement in industry events and relationships with Private Equity, Healthcare companies and Middle Market Healthcare lenders. 2. Sources prospects and COI's 3. Responsible for setting and defining direction, policies, and guidelines for
Posted 17 days ago
1. Maintains database platform lifecycles including implementation, review and decommission 2. Evaluates, recommends and creates database policies and procedures including support for high availability, virtual environments and storage systems. 3. Designs logical and physical databases or reviews description of changes to database design to understand how changes to be made affect a database. 4. C
Posted 23 days ago
Heartland Financial USA, Inc.
- Dubuque, IA / Elgin, IL / Madison, WI / 3 more...
1. Leads, manages and develops the Retirement Plan Consultants for Heartland Retirement Plan Services. 2. Oversees the onboarding of new retirement plans into Relius (recordkeeping system). Ensures that plan provisions, plan assets and participant data is reconciled and entered accurately and timely. 3. Supervises the setup of newly implemented plans to the Mid Atlantic (MATC) website. 4. Oversees
Posted 23 days ago
1. Responsible for developing new retirement plan business across all internal business lines and referral sources outside of Heartland Financial USA, Inc. 2. Develops and maintains working relationships with internal and external referral sources. 3. Manages a multi state territory. 4. Follows up to move prospects through the sales cycle quickly and efficiently. 5. Maintains an active pipeline an
Posted 23 days ago
1. Performs other duties as assigned. Requirements 1. High School Diploma/GED required 2. 6 12 months of customer service experience 3. Verbal and written fluency in English and Spanish 4. Experience using Microsoft Office Suite 5. Ability to demonstrate an understanding of electronic banking services especially, but not limited to, internet banking, bill payment, mobile banking, and ATM/debit car
Posted 23 days ago
1. Performs other duties as assigned. Requirements 1. High School Diploma/GED required 2. 6 12 months of customer service experience 3. Verbal and written fluency in English and Spanish 4. Experience using Microsoft Office Suite 5. Ability to demonstrate an understanding of electronic banking services especially, but not limited to, internet banking, bill payment, mobile banking, and ATM/debit car
Posted 23 days ago
1. Responds to both internal and external customer inquiries through a variety of mediums such as e mails, chat, telephone, etc. in a courteous and timely manner as outlined in the department's established service levels. 2. Assists internal and external customers with troubleshooting, recommending possible solutions, or determining when to escalate a problem to management or referring to a techni
Posted 23 days ago
Heartland Financial USA, Inc. is a growing dynamic organization with many locations offering uniquely different banking and financial solutions for businesses and personal clients. As a performance driven company, we strive to create a culture of excellence with high standards, and high values while providing outstanding growth and involvement opportunities for employees. Join a team that makes "G
Posted 23 days ago
A. Transaction/Sales Responsibilities 1. Operates a transaction window daily. 2. Provides exceptional customer service while listening for sales opportunities, explains and promotes bank products or services to customers and actively participates in the referral program and strives to meet individual and branch team goals (as determined by individual bank). 3. Follows bank policies and procedures
Posted 23 days ago
1. Responds to both internal and external customer inquiries through a variety of mediums such as e mails, chat, telephone, etc. in a courteous and timely manner as outlined in the department's established service levels. 2. Assists internal and external customers with troubleshooting, recommending possible solutions, or determining when to escalate a problem to management or referring to a techni
Posted 23 days ago
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