The Genesys Cloud Analytics platform is the foundation on which decisions are made that directly impact our customer's experience as well as their customers' experiences. We are a data driven company, handling tens of millions of events per day to answer questions for both our customers and the business. From new features to enable other development teams, to measuring pe

The Genesys Cloud Kafka Team provides infrastructure and services used by the entirety of the Genesys Cloud platform. Every microservice within the platform depends on our tier 0 mission critical services. We build scalable, fault tolerant, and self healing services that maintain high availability even when faced with simultaneous multiple failures at various levels. We d